Returns - Our service for you!
Due to the organization of our incoming goods department, we would like to ask you to obtain a returns number from our service team to us by telephone or e-mail to obtain a returns number from our service team.
Please note:
- One returns number is valid for one package.
- Please note the returns number on the outside of the packaging and on the shipping documents.
- Consignments without a returns number and without shipping documents that we are unable to allocate internally on delivery will initially be stored in our blocked warehouse until the situation has been clarified.
Returns acceptance
Please contact us for the return number:
Phone: +49 (0)5265-94552-0
E-Mail: service(AT)vdh-online.com
Thank you for your help.